Terms & Conditions
Last updated: November 2025
These Terms and Conditions (“Terms”) set out the basis on which Enhanced HR Consulting Ltd (“we”, “our”, “us”) provides consultancy and related services to clients and visitors to our website. By engaging our services or using our website, you agree to these Terms.
1. Who we are.
Enhanced HR Consulting Ltd.
Company Number: 16487458.
Registered Address: Unit 82a James Carter Road, Mildenhall, Bury St Edmunds, England, IP28 7DE.
Email: enhanced_HR@outlook.com.
We provide professional human resources consultancy, advice, policy development and related services to businesses and individuals.
2. Scope of services.
Our services include, but are not limited to, HR consultancy, policy drafting, employment advice, project-based HR support, training and other business-related services as described on our website or in any proposal or engagement document.
We may update or expand our services from time to time. Any change will not affect ongoing contracts unless otherwise agreed in writing.
3. Engagement and acceptance.
A contract is formed when you accept our proposal, sign an engagement letter or instruct us to commence work. These Terms apply to all services we provide, unless varied by written agreement signed by both parties.
4. Fees and payment.
4.1 Fees and invoicing.
Fees are set out in our proposals, quotes or rate schedules. Unless otherwise agreed, payment is due within 30 calendar days of the invoice date.
4.2 Retainer arrangements.
Retainer clients are invoiced monthly in advance. Retainers may be paid up to two years in advance at the client’s discretion to avoid future price increases.
4.3 Late payment.
We reserve the right to charge statutory interest and reasonable recovery costs on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
5. Cancellations and refunds.
5.1 Notice of cancellation.
Clients must provide a minimum of 14 days’ written notice to cancel an engagement.
5.2 Non-refundable fees.
Once work has commenced, all fees become non-refundable. If cancellation occurs after work has started, the full agreed fee remains payable.
6. Intellectual property.
All reports, templates, documents and materials created by Enhanced HR Consulting Ltd remain our intellectual property. Clients are granted a non-exclusive, non-transferable licence to use such materials for their internal business purposes only.
You may not copy, distribute, modify or resell our materials without our prior written consent.
7. Confidentiality.
We will treat all information you share with us as confidential and use it solely for the purpose of providing our services. We will not disclose such information to third parties without your consent, unless required by law.
8. Data protection.
We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our Privacy Policy, available on our website, explains how we collect, use and protect personal data.
9. Limitation of liability.
Our total liability, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising in connection with the services provided shall be limited to the total amount paid by the client for the relevant services.
We are not liable for any indirect, consequential or special losses including loss of profit, business, data or goodwill.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or any liability which cannot be excluded under law.
10. Third-party services.
From time to time, we may refer clients to trusted third-party suppliers or partners to support delivery of services. We accept no responsibility or liability for the acts, omissions or performance of third-party providers, who operate under their own terms and privacy policies.
11. Changes to services.
We may make reasonable changes to our services, pricing or these Terms from time to time to reflect business, legal or operational requirements.
Any significant changes will be communicated to existing clients in advance and will not affect ongoing contracts without mutual agreement.
12. Force majeure.
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including acts of God, natural disasters, strikes, pandemics or power or communications failures.
13. Termination.
Either party may terminate a contract immediately if the other commits a material breach and fails to remedy it within 14 days of written notice.
Upon termination, you remain responsible for payment of all fees incurred up to the termination date.
14. Governing law and jurisdiction.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact.
If you have any questions regarding these Terms, please contact us at enhanced_HR@outlook.com.
